Many products sold on Regular Product come with a manufacturer or seller warranty. This page explains how warranty coverage works and how to make a claim.
Warranty period and coverage vary by product and are stated on the individual product page at the time of purchase. Where no warranty period is listed, the product is sold without a manufacturer warranty.
Contact our customer care team via phone or WhatsApp at +880 1879-010590, or email us, with your order number, a description of the issue, and photos or video if possible. We'll confirm whether the issue is covered and the next steps, which may include repair, replacement, or store credit depending on the manufacturer's terms.
Once we receive the product for inspection, valid warranty claims are typically resolved within 7–14 business days, depending on the manufacturer's turnaround.