Regular ProductRegular ProductAt Regular Product, we want you to be completely satisfied with your purchase. If something isn't right, we're here to help.
You may request a return or exchange within 7 days of receiving your order. Requests made after this period cannot be accepted.
If your item arrives damaged or with a manufacturing defect, contact us within 48 hours of delivery with photos of the issue. We'll arrange a free replacement or full refund — no return shipping cost to you in this case.
Contact our customer care team via phone or WhatsApp at +880 1879-010590, or email us, with your order number and reason for the return. We'll guide you through the next steps.
For change-of-mind returns (not due to a defect), the customer is responsible for return shipping costs. For defective or incorrect items, Regular Product covers the cost.
Once we receive and inspect the returned item, refunds are processed within 5–7 business days. Refunds for Cash on Delivery orders are issued via bKash, Nagad, or bank transfer; refunds for bKash/Nagad/Rocket/Upay payments are returned to the original payment method where possible.
Want a different size, color, or model instead? Let us know when you contact us — we'll check availability and arrange the exchange, covering any price difference if applicable.
